Fresh air and the great outdoors will always be a huge part of the attraction of Heath and Shore cottages.

Inside, cleanliness, safety and comfort are all important. So we will continue to follow government guideliness and best practice for the wellbeing of our guests, our cleaners and our local communities.

We hope you will play your part too.

BOOKING WITH US

Heath and Shore cottages will remain open subject to regulations.

We will continue to follow Scottish Government guidance on Covid or other public health events. In the event of any new restrictions, we will contact affected customers immediately.

Cancellation terms

Unless otherwise advised, normal cancellation terms apply. See full information in terms and conditions.

We strongly advise taking out holiday/ travel insurance.

If you do need to cancel your stay, please contact us as soon as possible.

Should government travel restrictions be reintroduced in the future, we will update this page as necessary. 

PREPARING FOR YOUR STAY

Please continue to follow all government guidelines and if anyone in your group develops symptoms of a contagious illness, please take appropriate action before and during your stay. 

Bring everything you need with you

We have simplified some aspects of our cottages for easier cleaning and inventory information is emailed to you before arrival. If you have any questions, don’t hesitate to contact us.  

The best way to check on the opening times of local business is on their facebook pages. Again, please ask if you are unsure where to look.

ARRIVING AND DEPARTING

Check-in time is 5pm. 

Please don’t expect to get in earlier although it may often be possible. If you do arrive early and the cleaner is still working, take a stroll nearby until she has finished. The key for the cottage is in a key-safe at the front door – the code and other cottage information is sent to you in advance. If you need anything during your stay, we are just a phone call away.

Check-out time is 9am

Our cleaners take pride in preparing for the next guests so please do your best to vacate the cottage in time. Please remember to take everything with you and follow the simple departure instructions on the note in the cottage. 

Risk Assessment

We have conducted a detailed Risk Assessment to ensure the safety of our guests and staff and will continually review it to take account of changes in guidelines or legislation. A copy of our current Risk Assessment is available on request.

Our cleaning arrangements follow best practice

Our cleaners are experienced in Covid-19 Holiday Let Cleaning Protocols and use approprate sanitising materials. We also leave appropriate cleaning materials and hand sanitisers for use during your stay.

PROTECTING YOURSELF AND OTHERS

Our communities are delighted to be welcoming visitors back to our wonderful area. They are also anxious about the risks of the virus spreading again, so please be respectful, responsible and kind.  

Follow notices and guidance in shops and other businesses, bring appropriate face-masks and use when required, and be prepared to change your plan if areas are crowded. 

If anyone in your group develops symptoms of COVID-19 during your stay please follow current Government guidance regarding testing and self-isolation. Please also let us know so that we can make appropriate arranegements for our cleaners. 

11 April 2022